SK 69 Privacy Policy – Malaysia Personal Data Protection

This Privacy Policy is issued by SK 69 ("we", "platform", or "SK 69") and applies to all registered members, guest users, and anyone who interacts with the SK 69 website, mobile app, or any related platform services.

We are committed to protecting the privacy of every individual who entrusts their personal data to us. This policy has been carefully drafted to ensure full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) — the primary legislation governing the collection and processing of personal data in the country.

• This policy applies to all SK 69 products and services, including Sports Betting, Live Casino, slots, e-sports, and virtual sports.
• This policy is to be read together with Terms & Conditions SK 69, which forms part of your overall agreement with us.
• The Malay-language version of this policy is the official and definitive version in all cases.
• By continuing to use the SK 69 platform following any amendments to this policy, you are deemed to have accepted those changes.

SK 69 collects only the personal data strictly necessary to provide a safe, efficient, and high-quality service to our members. The following are the categories of data we may collect:

SK 69 collects personal data through transparent and lawful channels. We never collect data unlawfully or without your knowledge.

• Account Registration — Information you provide when registering a new SK 69 account.
• Platform Usage — Data automatically generated when you use our services, including football betting records, live casino sessions, and slots activity.
• Financial Transactions — Information relating to deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, Maybank2u, CIMB Clicks, or FPX, as well as withdrawal requests.
• Direct Communications — Messages you send to our customer support team via live chat or email.
• Identity Verification (KYC) — Documents submitted for identity verification purposes, such as a copy of your MyKad or bank statement.
• Cookies & Tracking Technologies — Data collected automatically via cookies and similar technologies while browsing the SK 69 website.

SK 69 uses your personal data responsibly for legitimate and transparent purposes. Every data use is directly tied to delivering quality service to you as a member.

• Processing account registration, identity verification, and account management.
• Processing deposits and withdrawals securely and efficiently.
• Providing access to all SK 69 games and services, including Live Casino, football, slots, e-sports, and virtual sports.
• To send important communications relating to your account, promotions, and platform updates.
• Detecting and preventing fraud, money laundering, and other illegal activities.
• To comply with legal obligations under PDPA 2010 and relevant Malaysian legislation.
• To improve the platform and user experience based on aggregated usage data.
• To enforce responsible betting policies and protect the wellbeing of members at risk of problem gambling.

SK 69 does not sell, rent, or disclose members' personal data to third parties for marketing or commercial purposes. However, there are limited situations where data sharing is necessary for platform operations.

SK 69 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, loss, or misuse.

• Data is stored in secure data centres with strict physical and digital access controls.
• All stored data is encrypted using the latest encryption standards.
• Two-factor authentication (2FA) is available and encouraged for all member accounts.
• Regular internal and external security audits are conducted to identify and address vulnerabilities.
• Personal data is retained for as long as your account remains active, or as required to meet our legal obligations.
• Following account closure, personal data is retained for a minimum of 7 years for financial record-keeping and legal compliance purposes before being securely deleted.

As an SK 69 member and data subject under Malaysia's PDPA 2010, you have the following rights regarding your personal data. SK 69 is committed to facilitating the exercise of these rights.

To exercise any of the above rights, please contact us at support@sk69.im. We will process your request within 14 business days.

The SK 69 website uses cookies — small text files stored on your device — to enhance your browsing experience, analyse website traffic, and ensure the platform functions smoothly.

You can manage or disable cookies through your browser settings. However, disabling essential cookies may affect the functionality of the SK 69 platform.

SK 69 Platform is not intended for individuals under the age of 18. We do not knowingly collect personal data from children or minors.

SK 69 reserves the right to amend this Privacy Policy from time to time to reflect changes in operational practices, new legal requirements, or data protection improvements we implement.

• Members will be notified of any material amendments via email or in-platform notification at least 14 days before the changes take effect.
• The "Updated" date at the top of this page reflects the date of the most recent amendment.
• Continued use of the SK 69 platform after the effective date of any amendment constitutes acceptance of the revised policy.
• If you disagree with any amendments, you have the right to close your account before the effective date of those changes.

For any enquiries, concerns, or requests relating to your privacy and personal data protection at SK 69, please contact our Privacy Officer through the following channels.

You may also refer to the Frequently Asked Questions us or Terms & Conditions for further information on the use of the SK 69 platform.